How It Works

Support from NICU discharge through the first years at home—tailored to your family's needs.

1

Pre-Discharge Partnership

Our team connects with you before your baby leaves the NICU. We learn about your family, your baby's needs, and create a personalized care plan.

2

Seamless Transition Home

As you bring your baby home, we're there with you. Check-in calls, secure messaging, and 24/7 access to experienced NICU nurses.

3

Ongoing Support

Regular touchpoints, developmental monitoring, lactation support, and care coordination with your pediatrician and specialists.

4

Peer Connection

Join group sessions with other NICU families and get matched with parents who've walked a similar path.

What's Included

24/7 Virtual Care

Virtual visits and secure messaging for concerns, longitudinal care, and developmental support—any time you need us.

Care Coordination

We collaborate with your primary care providers, specialists, and community services to ensure nothing falls through the cracks.

Lactation Support

Specialized guidance for feeding preterm babies, from breastfeeding to bottle strategies.

Personalized Education

Content and resources tailored to your child's age, development, and your family's needs.

Developmental Monitoring

Surveillance of neurodevelopmental progress with early intervention connections when needed.

Peer & Group Support

Weekly group calls with a social worker and matching with other NICU families for peer support.

Duration of Care

NICU Grad services range from 3 months to 3 years, tailored to your family's needs. Care plans are adjusted based on your baby's progress, developmental milestones, and your family's goals.

Our Team

Your care team includes experienced professionals who specialize in supporting NICU graduates:

  • • NICU Nurses — Available 24/7 for questions, concerns, and guidance
  • • Social Workers — Support with resources, coping, and community connections
  • • Lactation Consultants — Specialized feeding support for preterm babies